"Where's The Rest?" - September 11, 2020
- BarbaraK
- Posts: 2651
- Joined: Tue Apr 09, 2019 2:37 pm
- Location: Virginia
Oh no! Not again. Can’t use third line of keyboard. Can’t see top of grid and clue/keyword at the same time.
Last time they did this, someone, probably Joe, found the trick to get back to the regular format. But I’ve forgotten what if was
Edit: Found it! It was from Joe, of course. Font size icon, then open in another tab.
Last time they did this, someone, probably Joe, found the trick to get back to the regular format. But I’ve forgotten what if was
Edit: Found it! It was from Joe, of course. Font size icon, then open in another tab.
- SusieG
- Posts: 431
- Joined: Sat Feb 01, 2020 9:20 pm
- Location: Arkansas
- LadyBird
- Posts: 893
- Joined: Fri Apr 17, 2020 4:20 pm
- Location: Chicagoland
Since we're talking about the messed up WSJ puzzle page............
I'm trying to download (so that I can print) the Saturday crossword: Forms of Address. I can get to the page where you solve it online. However, when I click the download PDF button, it brings up an entirely different puzzle. Any suggestions??
I'm trying to download (so that I can print) the Saturday crossword: Forms of Address. I can get to the page where you solve it online. However, when I click the download PDF button, it brings up an entirely different puzzle. Any suggestions??
- Joe Ross
- Moderator
- Posts: 5171
- Joined: Fri Apr 12, 2019 4:46 am
- Location: Cincinnati
support@wsj.comLadyBird wrote: ↑Tue Sep 15, 2020 10:40 pm Since we're talking about the messed up WSJ puzzle page............
I'm trying to download (so that I can print) the Saturday crossword: Forms of Address. I can get to the page where you solve it online. However, when I click the download PDF button, it brings up an entirely different puzzle. Any suggestions??
Mike Miller & the WSJ support team would like to hear from everyone having issues. They are very responsive, open to feedback, and wish the opportunity to fix inevitable problems with these latest changes.
[Edit: Corrected proper email address for sending notice of glitches in new format.]
Last edited by Joe Ross on Thu Sep 17, 2020 9:29 am, edited 1 time in total.
Whole blood, platelets, or plasma: Donate 4 in 2024
PLATELET 𝗱𝗼𝗻𝗼𝗿𝘀 𝗮𝗿𝗲 𝗿𝗮𝗿𝗲.
𝗧𝗵𝗲 𝗻𝗲𝗲𝗱 𝗶𝘀 ENORMOUS 𝗳𝗼𝗿 𝗰𝗮𝗿𝗲:
𝟰𝟬% 𝗽𝗲𝗱𝗶𝗮𝘁𝗿𝗶𝗰,
𝟯𝟬% 𝗲𝗮𝗰𝗵, 𝘁𝗵𝗲 𝘁𝗮𝗰𝘁𝗶𝗰,
𝗳𝗼𝗿 𝗰𝗮𝗻𝗰𝗲𝗿 & 𝘁𝗿𝗮𝘂𝗺𝗮. 𝗣𝗟𝗘𝗔𝗦𝗘 𝗦𝗛𝗔𝗥𝗘!
PLATELET 𝗱𝗼𝗻𝗼𝗿𝘀 𝗮𝗿𝗲 𝗿𝗮𝗿𝗲.
𝗧𝗵𝗲 𝗻𝗲𝗲𝗱 𝗶𝘀 ENORMOUS 𝗳𝗼𝗿 𝗰𝗮𝗿𝗲:
𝟰𝟬% 𝗽𝗲𝗱𝗶𝗮𝘁𝗿𝗶𝗰,
𝟯𝟬% 𝗲𝗮𝗰𝗵, 𝘁𝗵𝗲 𝘁𝗮𝗰𝘁𝗶𝗰,
𝗳𝗼𝗿 𝗰𝗮𝗻𝗰𝗲𝗿 & 𝘁𝗿𝗮𝘂𝗺𝗮. 𝗣𝗟𝗘𝗔𝗦𝗘 𝗦𝗛𝗔𝗥𝗘!
- femullen
- Posts: 472
- Joined: Fri Feb 28, 2020 1:02 pm
- Location: Shenandoah Valley, Virginia
I was doing the regular crossword online yesterday. Talk about goofed up! Not only was the keyboard partially hidden, but I would type in the letters to a grid answer, and they would be offset by one grid square. E.g., if the answer was WORD, I'd type W-O-R-D, but what was shown on the grid was (Blank)-W-O-R and the D was sent to the first letter of the next answer. I thought I must be drunk, so I checked: no such luck.
For nudges, feel free to PM me. I won't have a clue how to help you, but you might shove me ashore.
- mattythewsjpuzzler
- Posts: 350
- Joined: Sat Apr 11, 2020 11:47 am
Anyone notice that the online clue said "puzzleS" and the PDF/print did not? Major clue
-
- Posts: 299
- Joined: Tue Apr 09, 2019 2:46 pm
Hi and sorry to hear about glitches with the new format! We are retiring an ancient and decrepit blog platform, so overtime it's been important to get on this new system. One benefit is that you can click directly into a crossword--the old platform required two clicks. We're collecting all the feedback about problems and addressing them. The best place to send technical complaints is support@wsj.com. Thanks!
- Bob cruise director
- Cruise Director
- Posts: 4588
- Joined: Thu Apr 11, 2019 2:38 pm
- Location: Any golf course within 500 miles of Littleton MA
MikeMikeMillerwsj wrote: ↑Thu Sep 17, 2020 9:07 am Hi and sorry to hear about glitches with the new format! We are retiring an ancient and decrepit blog platform, so overtime it's been important to get on this new system. One benefit is that you can click directly into a crossword--the old platform required two clicks. We're collecting all the feedback about problems and addressing them. The best place to send technical complaints is support@wsj.com. Thanks!
Thanks. I went through several platform changes when I was working and every time it was "there will be no problems and it won't take any time" from all my engineers and the salesmen who sold us the upgrades". It wound up as "and I have a bridge to sell you"
Looking forward to this afternoon's discussion.
Bob Stevens
Cruise Director
Cruise Director
- Bob cruise director
- Cruise Director
- Posts: 4588
- Joined: Thu Apr 11, 2019 2:38 pm
- Location: Any golf course within 500 miles of Littleton MA
- sanmilton
- Posts: 178
- Joined: Fri Apr 24, 2020 11:44 pm
- Location: New York, New York
Yes. See my earlier post (#346, p. 18).mattythewsjpuzzler wrote: ↑Wed Sep 16, 2020 7:26 pm Anyone notice that the online clue said "puzzleS" and the PDF/print did not? Major clue